Local by default: Camera processing on your device · Remote viewing is optional: Relay services only when enabled · Technical error reports: No images, videos, or personal names
Last updated: October 10, 2026
This policy covers SmartRTSP on supported Apple devices, Windows, Android phones and tablets, and Android TV televisions with built-in Google Play. Features vary by platform.
This policy covers SmartRTSP on supported Apple devices, Windows, Android phones and tablets, and Android TV televisions with built-in Google Play. Features vary by platform.
Local viewing does not require a SmartRTSP account. Camera configurations, credentials, recordings, snapshots, and event history are stored on your device or in a location you choose. Supported AI processing runs on your device. Camera, microphone, and local-network access are used for the features you enable.
If you enable remote viewing, camera video is sent over the internet to your viewing device and may pass through a relay server that forwards the video stream. If remote viewing is disabled, SmartRTSP does not contact remote-viewing or relay services. This does not disable the separate error reports or other services described below.
Remote viewing needs a SmartRTSP account and a separate remote-viewing plan. You do not need either for local viewing.
Remote viewing supports iPhone, iPad, Apple TV, and Mac. It is not currently available in SmartRTSP for Windows or Android.
Android and Windows may send technical reports when crashes or exceptions occur to help diagnose errors. Reports contain error information such as error types, code stack traces, and app or system versions. They do not collect images, videos, recordings, camera names, user names, camera addresses, or login credentials. Error reporting may use the internet even when remote viewing is disabled.
Other transfers occur only when you configure and enable the relevant feature. On supported Apple devices, iCloud sync may transfer camera configurations and preferences, but not recordings or event history. Email and webhook alerts may send event details and thumbnails to your chosen destination. Live Push sends video and audio while you run a broadcast. Apple Home shares supported camera content and events with paired local controllers. You can stop or disable these features.
Apple, Google Play, and Microsoft may process store account, purchase, subscription, and license information under their own privacy policies. SmartRTSP may read entitlement status to unlock purchases; Tardis Labs does not receive payment-card information through the app.
SmartRTSP does not use advertising tracking or behavioral profiling. Technical error reporting is not usage analytics. Supported credentials are protected with platform security facilities. The security of an external destination also depends on the service and settings you choose.
You can disable optional remote viewing and sharing, and delete local camera configurations, recordings, and history using the app or system controls. Exported files and copies at external destinations may remain until you delete them there; those services have their own privacy policies.
For privacy questions, contact Tardis Labs at the address below. Changes to this policy will appear on this page with an updated date.
If you contact support, we receive your email address, message, and any attachments you choose to send. Do not include camera passwords or footage you do not wish to share.