SmartRTSPQuick answer
Find a Hanwha camera through your DHCP server’s leases or Wisenet Device Manager. Match the MAC address or serial number, then open the address currently shown. A fallback such as 192.168.1.100 applies only to documented conditions and is not a universal current address.
Identify Hanwha and Wisenet devices accurately
Hanwha cameras and older Wisenet-branded products can appear under different product names in installation records. Start with the camera’s complete model, serial number and MAC address. This is especially useful when the network also contains a recorder or several visually identical cameras.
Check the DHCP lease list before guessing an address. Hanwha documents DHCP behavior and a 192.168.1.100 fallback for supported cameras in the absence of DHCP. Factory behavior is model- and firmware-dependent, not universal. A device can instead use its current DHCP assignment or settings retained from an earlier installation, so verify the particular product rather than applying a general brand number.
Discover with Wisenet Device Manager
Wisenet Device Manager is Hanwha’s tool for discovering and configuring network devices. Its additional configuration and batch features are useful to installers, but finding an address does not require changing every camera. Download the release supported for your environment from Hanwha’s official site.
Steps
- Confirm compatible camera power and an Ethernet link, then connect the computer to the required local network.
- Open Wisenet Device Manager and search for devices on that network.
- Compare the listed MAC address, model and serial number with the camera label. Record the current IP and connection status.
- Open the identified camera in its supported web interface. Complete the documented first-use password setup if needed and verify the device identity.
Handle recorder networks and address changes
A camera connected to an NVR’s dedicated PoE network may be visible to the recorder while remaining unreachable from ordinary Wi-Fi. Read the recorder’s channel configuration and supported access instructions. Connecting the viewer to the NVR’s LAN address is not the same operation as discovering the camera’s own address.
For a stable installation, document which physical location belongs to each MAC and IP. Use a coordinated DHCP reservation or a unique static address appropriate to the subnet. After any address change, refresh Device Manager and update affected camera entries. Configure the model’s RTSP or ONVIF settings before adding it to SmartRTSP, then verify video with the intended viewing account. Keep firmware maintenance and account recovery in the manufacturer’s supported workflow.
Frequently asked questions
Are Hanwha and Wisenet separate discovery methods?
Wisenet is a name used across Hanwha products and tools. Match the exact camera model and use the supported Hanwha discovery utility.
Can I assume 192.168.1.100 after restarting the camera?
No. Restarting normally preserves configuration, and DHCP can assign another address. Use discovery or the DHCP lease list.
Should I factory-reset a camera just to learn its address?
First use discovery, DHCP records and existing recorder configuration. A reset can remove settings and should follow the authorized model-specific recovery procedure only when necessary.