Check the exact Eufy model first
RTSP/NAS support varies by model and firmware. Some Indoor Cam and eufyCam/HomeBase systems expose event-only or continuous streams; other models do not. Check the Eufy app and official support page for your exact model.
How to Enable RTSP on Eufy Camera
Open Eufy Security app
Open the Eufy Security app on your phone and select the exact camera you want to configure.
Enable RTSP stream
Open Camera Settings → Storage → NAS (RTSP Stream). Enable it, choose event or continuous mode if offered, and copy the generated RTSP URL.
Add to SmartRTSP
In SmartRTSP, tap + → Manual. Paste the RTSP URL from the Eufy app and tap Connect. Make sure your iPhone/Mac is on the same Wi-Fi network as the camera.
Copy the complete URL and any configured authentication from your device. Do not assume a universal admin password or /live0 path.
Eufy RTSP URL Reference
| Stream | RTSP URL |
|---|---|
| App-generated stream | Copy the URL shown under NAS (RTSP Stream) |
| Address changes | Recheck the generated URL after a camera or HomeBase IP change |
Always use the URL shown in the Eufy app as it may vary by model and firmware version.
Event-only streams can disconnect normally
Eufy's NAS instructions explain that standby cameras may stop sending video. In event-only mode, connection-lost and connection-recovered messages can reflect normal wake and sleep behavior rather than a wrong URL.
- Confirm the camera recording mode before expecting an uninterrupted live stream.
- For the documented NAS connection test, trigger the camera with motion so that it wakes and starts sending video.
- If the test fails, recheck the current app-generated URL and the reachable camera or HomeBase address before retrying.
- Keep the stream private and redact credentials before sharing connection logs.
See the official NAS setup instructions for the supported series and event behavior.
HomeBase recording does not prove NAS export support
Check NAS/RTSP separately from local recording. For example, the reviewed official E330 introduction lists 24/7 recording with HomeBase 3 but marks NAS/RTSP as No. Treat that as the scope of that specification, not a permanent statement about every firmware: check your current app and obtain model-specific confirmation from Eufy if newer firmware differs. A HomeBase compatibility label alone is insufficient.