Quick compatibility answer
E1 Pro/E330 and most wired Wi-Fi or PoE cameras can provide RTSP/ONVIF directly. E1/E320/E321 need a compatible Home Hub or NVR. Standalone battery Wi-Fi cameras do not expose RTSP/ONVIF; a Home Hub is the general supported path, while selected battery models can also work through specific newer NVR hardware and firmware. NVR kit cameras without a UID must be reached through the NVR. Most Reolink 4G LTE cameras do not support RTSP or ONVIF.
Reolink RTSP/ONVIF compatibility table
| Product group | 2026 support path | What to enter in SmartRTSP |
|---|---|---|
| E1 Pro / E330 | Standalone, Home Hub, or NVR | Camera IP when standalone; hub/NVR IP and channel otherwise |
| E1 / E320 / E321 | Home Hub or NVR required | Hub/NVR IP and assigned channel |
| Battery-powered Wi-Fi cameras | No standalone RTSP/ONVIF. Home Hub is the general path; selected models also work with compatible newer NVR hardware/firmware. | Hub or compatible NVR IP and camera channel |
| NVR kit camera without UID | Reolink NVR required | NVR IP and channel number |
| TrackMix Wired LTE / G765 | RTSP/ONVIF only over wired Ethernet | Wired LAN IP; not the LTE connection |
| Other 4G LTE cameras | RTSP/ONVIF not supported | No direct RTSP URL |
| Other wired Wi-Fi/PoE cameras | Standalone, Home Hub, or NVR | Camera IP or recorder/hub IP |
Always verify the exact camera hardware version, Home Hub/NVR hardware version, and firmware before buying or changing the topology.
Current and legacy RTSP URL formats
Reolink's current documentation uses Preview_01_main and Preview_01_sub. Searches and older integrations may show h264Preview_01_main; start with the current format and use the legacy path only when the exact firmware documentation requires it. Replace 01 with the recorder channel when connecting through an NVR or Home Hub.
Enable the services before testing
- Update the camera, Home Hub, or NVR firmware.
- In Reolink port settings, enable RTSP and ONVIF where the model exposes those switches.
- Confirm the RTSP port, normally 554, and ONVIF port, normally 8000.
- Keep the Apple device and camera/recorder on the same local network for the first test.
- Run ONVIF discovery in SmartRTSP, then use the manual RTSP URL if discovery does not return the expected channel.
- For a Home Hub channel returned by Reolink's channel-status API, add one before building
Preview_XX; returned channel 2 maps toPreview_03_main.
Battery-camera previews through a Home Hub or NVR may sleep after about five minutes. Allow at least a 20-second request timeout for wake-up before treating the connection as failed.
Common failures and the correct fix
| Symptom | Likely cause | Fix |
|---|---|---|
| E1, E320, or E321 has no direct RTSP endpoint | Standalone protocol access is not supported | Add the camera to a compatible Home Hub or NVR and connect through it. |
| Battery camera cannot be found | No Home Hub, or unsupported hub/NVR hardware or firmware | Use a compatible Home Hub or explicitly supported newer NVR and update all devices. |
| NVR kit camera URL fails | Camera has no UID and is being addressed directly | Use the NVR IP and the camera's NVR channel. |
| 4K stream fails on an older NVR | Older NVR hardware can limit 4K RTSP output | Try the fluent/sub stream and check the NVR hardware-version note in Reolink support. |
| ONVIF scan returns nothing | Service disabled, different subnet, or wrong device endpoint | Enable ONVIF, use the hub/NVR endpoint when required, and test on the same LAN. |
FAQ
Does Reolink E1 Pro support RTSP and ONVIF?
Yes. Reolink lists E1 Pro as supporting RTSP and ONVIF standalone or through a compatible Home Hub or NVR.
Do Reolink battery cameras support RTSP?
Battery-powered Wi-Fi models require a compatible Reolink Home Hub. Reolink 4G LTE cameras do not support RTSP or ONVIF.
Why does my Reolink NVR kit camera have no RTSP stream?
Kit cameras without a UID must be accessed through the Reolink NVR. Use the NVR IP and the correct channel number.